Sales Leadership

02Apr 2014

I was conducting a mentoring workshop for a new client last week and the question came up, “What about having those tough conversations?” The president of the firm was raising a concern that many of us have. How do you approach a sensitive and potentially challenging conversation with someone you are mentoring? Of course, it […]

13Nov 2013

Having spent the last two decades working with individuals and teams to improve performance, I’m constantly amazed that even when people want change and give it lip service, they fall woefully short. It’s usually not because they don’t want to get better. The problems or potential pitfalls are many but four of the biggest obstacles […]